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Serving More Than 32,000 Real Estate Professionals in the

Nov - Dec 2014

Northwest MLS Managers Touring the State

With Updates, Updates and More Updates

Nov - Dec 2014 - NWREporter



Buyers and sellers may take brief timeouts during the fourth quarter of a calendar year, but there's no lull in activity at Northwest Multiple Listing Service.

In keeping with past practices, managers from Northwest Multiple Listing Service packed a lot of information into its latest series of membership meetings. The road show - offered at locations around its service area - covered updates on Transaction Desk, the keybox exchange, member communications and outreach initiatives, plus the always-popular overview of rules infractions.

The series of November meetings opened with the introduction of local nominees for the MLS board of directors and the call for any additional nominations. Voting members will receive an election packet in late November for voting in December.

Bob Gent, director of business development and member relations at Northwest MLS, announced Transaction Desk now has more than 14,000 active users since its soft launch in March. Phase two of the project is under way, with a target release date during March. It offers auto-populate features and a single entry listing input tool.

Activity has surged in the past three months, rising from around 37,000 logins in July to more than 183,000 in September. During the same period, the number of transactions more than quadrupled, jumping from 6,806 in July to 27,740 in September.  Equally impressive statistics for the number of forms and the number of documents have also been tallied.  

Gent said Instanet Solutions, the provider of the suite of real estate forms and document management tools is reportedly "pleased at the reception."

On Dec. 1, a planned upgrade of Authentisign is scheduled. It will be mobile friendly and offer the same interface on all devices.

Gent reminded brokers to encourage subscribers to take advantage of the array of training the MLS offers, including workshops, clock hour classes, on-demand video tutorials and user guides, and recorded webinars.

MLS president and CEO Tom Hurdelbrink discussed member outreach and communication programs involving System Advisory Groups and member satisfaction surveys, all of which yield valuable feedback on services.

Chief Operations Officer Monica Beck summarized the status of the keybox exchange, along with some friendly reminders. The ambitious undertaking requires switching out more than 100,000 keybox devices by year-end.  She reminded members the cutoff is coming and those who think exchanging is optional will discover otherwise.

Some key features of the overhauled MLS website were also highlighted.

To close the program, attorney Justin Haag summarized common rules infractions, including:

  • Rule 1(e) - accuracy of listing data
  • Rule 2(c) - promotion of property before submitting listing to NWMLS
  • Rule 11(g) - showing instructions

He reminded brokers to use the NWMLS mobile app to check showing instructions before ending the session on a humorous note by unveiling submissions to a website called TerribleRealEstateAgentPhotos.com. (A book by the same title is being released this month, just in time for holiday giving!)