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May 2014

NWMLS Launching More Pioneering Services

Transaction Desk platform and document storage system

By NWREporter

May 2014

System advisory groups and beta testers help Northwest Multiple Listing Service enhance services, update forms and policies and respond to member needs and expectations. Some of their recent accomplishments were highlighted during spring membership meetings.

Meetings held around the state included updates on the rollout of the new Transaction Desk platform and document storage system, as well as reports on enhancements to MLS systems, forthcoming revisions to some forms, and a legal update.

Transaction Desk, scheduled to be launched in the coming weeks, will be fully integrated with Matrix. The feature-rich platform offers a secure, online forms platform plus document storage -- and it will be included as part of each subscriber's dues with no additional fee.

The integration of Transaction Desk and Matrix allows for single-click transactions from any listing, and organize it into tabs. A wizard helps subscribers create, store and send documents to selected contacts. Filled-in forms may be printed, emailed or sent for electronic signing using Authentisign. Once signed using Authentisign, these documents will automatically upload into the Documents tab.

With Transaction Desk, all of a transaction's forms are linked to each other. Any information that is entered or changed that also appears on other transaction forms is automatically populated into all affected forms. For example, if the buyer's name is edited, it will automatically update on all forms and in the transaction details.

Managers/owners from member firms can also create Document Checklists for their office(s). This tool automatically puts "placeholders" onto the Documents tab for forms to be included in transactions involving their brokers.

An advanced version called Transaction Desk Pro includes office management tools and custom brandings.

NWMLS is collaborating with Instanet Solutions to provide Transaction Desk. More than 200 subscribers have been beta testing it since January. Any "bugs" they've uncovered, along with "tweaks" they suggest are being shared with Instanet.

NWMLS members and subscribers can view a four-minute webinar on the MLS website to preview key features in preparation for the rollout. Training will be an integral part of the launch and will include workshops, webinars, user guides, short tutorials and a clock-hour class.

In other reports at the member meetings, Northwest MLS staff provided status updates on the market and the MLS membership. They also previewed upcoming revisions to forms and issues being reviewed by the Rules Committee, such as branding in virtual media, formalizing the Rule 7 process, and auction listings. Cloud storage is another topic of ongoing research and discussion.